Australia Only - Flat Rate Shipping $12.95 - Flat Rate Express Post - Click & Collect
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Shipping Information
Whether you are ordering fabric across Australia or overseas, we pack and dispatch every parcel with care directly from our Craigieburn shop.
Here is everything you need to know about our flat-rate shipping, local pickup, and delivery times
Skip To Your Country
Australia
Click & Collect (Free Local Pickup)
Order online and collect your items directly from our Craigieburn shop with zero postage fees. Select 'Click & Collect' at checkout, and we will send you an email as soon as your parcel is packed and ready for pickup during our standard shop opening hours.
Standard Shipping
We offer a $12.95 Flat Rate Postage & Handling charge to anywhere in Australia.
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Order by 3pm Melbourne time for next business day dispatch
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Orders dispatched Tuesday to Friday excluding public holidays.
Estimated Delivery times are 3 to 9 business days from the date we dispatch your order for Metro areas. Regional areas may take longer.
Express Post
We offer a Flat Rate Express Postage & Handling charge.
Estimated Delivery times are 1 to 3 business days from the date we dispatch your order for Metro areas. Regional areas may take longer.
All orders are sent via Australia Post. All orders are tracked.
Click and Collect
Order online and collect your order in store and pay no Postage & Handling fees. Collection available during store opening hours.
We love sending our fabrics and original patterns to quilters all over the world. All international orders are packed with care right here in our Craigieburn shop, sent with full tracking, and calculated automatically by weight at checkout so you get the best possible postage rates.
For our International customers, Please note how we sell fabric
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All fabric quantities are metric.
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We sell in 50cm increments (just over 1/2 yard) for all fabric.
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Please select your quantity carefully and read all instructions on the individual fabric page.
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We can usually put 2.5 metres of fabric in an international mailer for the minimum postage cost.
International Shipping Instructions
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Enter your country at the checkout and the Shipping & Handling Fee will be shown.
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Shipping is by weight.
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Please feel free to email us for an estimate on shipping.
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All orders have tracking and include up to $100 of insurance.
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If the parcel is lost only the insured value will be refunded.
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Additional Insurance can be purchased.
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An email will be sent when the order is shipped.
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If you haven't received a tracking email please use the Contact Us Page to let us know and please ensure you provide the correct email address.
Transparent International Pricing & Duty-Paid Delivery
We believe in complete transparency, no hidden surprises, unexpected doorstep bills, or held-up packages when your fabric arrives overseas.
To make international ordering as seamless as possible, all applicable border taxes, customs duties, and official clearance processing fees are calculated and included directly in your checkout total.
How It Works at Checkout:
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No Doorstep Taxes: Because taxes, customs duties, and local border fees are calculated and paid at checkout, your parcel travels Delivered Duty Paid (DDP) via Australia Post and our international logistics network.
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Direct Clearance: Your parcel passes smoothly through destination customs without being held or requiring extra payments to your local mail carrier before delivery.
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Upfront Itemised Breakdown: When you enter your delivery address in the cart, you will see a clear breakdown of the exact import taxes and border processing charges required by your country's government.
Se your Country for the complete tax and tariff breakdown.
New Zealand
International Mailer/Box are available to New Zealand with tracking and insurance options
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Shipping is by weight.
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Place your items in the cart select your country and the shipping costs will be shown.
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Orders cannot be combined.
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All orders have tracking and include up to $100 of insurance.
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Additional Insurance for loss can be purchased.
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Shipping usually takes between 4 and 7 Business days however in peak times this can be longer.
New Zealand Shipping & Customs:
Orders valued under $1,000 NZD clear customs completely duty-free and GST-free, with zero doorstep surprise fees. All orders are shipped tracked via Australia Post. For orders exceeding $1,000 NZD, local customs duties and GST may be assessed by New Zealand Customs upon entry.
United States
International Mailer/Box are available to the Canada with tracking and insurance options
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Shipping is by weight.
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Place your items in the cart select your country and the shipping costs will be shown.
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Orders cannot be combined.
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All orders have tracking and include up to $100 of insurance.
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Additional Insurance for loss can be purchased.
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Shipping usually takes between 5 and 9 Business days however in peak times this can be longer.
United States Customs & Taxes:
Includes required US tariffs, custom duties, and official border entry clearance handling fees. These are calculated and collected upfront at checkout so your order arrives Delivered Duty Paid (DDP) with zero doorstep surprise fees or customs delays.
Canada
International Mailer/Box are available to the Canada with tracking and insurance options
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Shipping is by weight.
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Place your items in the cart select your country and the shipping costs will be shown.
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Orders cannot be combined.
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All orders have tracking and include up to $100 of insurance.
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Additional Insurance for loss can be purchased.
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Shipping usually takes between 5 and 9 Business days however in peak times this can be longer.
Canada Customs & Taxes:
Applicable Canadian Import GST (5%) and official border clearance handling fees are calculated and added at checkout, so your parcel clears Canadian customs without delay or unexpected doorstep fees.
Japan
International Mailer/Box options are available to Japan with full tracking and insurance.
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Shipping is calculated automatically by weight at checkout.
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Orders cannot be combined.
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All orders include full tracking and up to $100 AUD insurance (additional insurance can be purchased at checkout).
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Shipping usually takes between 4 and 7 business days (longer during peak periods).
Japan Customs & Taxes:
Includes 10% Japan Consumption Tax (JCT) and official border clearance handling fees. These are calculated and collected upfront at checkout so your parcel clears Japanese customs smoothly without unexpected doorstep fees.
United Kingdom
International Mailer/Box options are available to the United Kingdom with full tracking and insurance.
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Shipping is calculated automatically by weight at checkout.
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Orders cannot be combined.
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All orders include full tracking and up to $100 AUD insurance (additional insurance can be purchased at checkout).
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Shipping usually takes between 7 and 10 business days (longer during peak periods).
United Kingdom Customs & Taxes:
Includes 20% UK Import VAT and administrative clearance fees (remitted directly to HMRC). These are calculated and collected upfront at checkout so your order is delivered straight to your door with zero doorstep surprise fees.
European Union (France, Germany, Netherlands)
International Mailer/Box options are available to EU destinations with full tracking and insurance.
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Shipping is calculated automatically by weight at checkout.
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Orders cannot be combined.
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All orders include full tracking and up to $100 AUD insurance (additional insurance can be purchased at checkout).
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Shipping usually takes between 7 and 10 business days (longer during peak periods).
European Union Customs & Taxes:
Includes national import VAT (19%–21%), the flat EU small-parcel entry fee, and applicable EU customs duties on orders over $240 AUD. These are calculated and collected upfront at checkout so your order clears EU customs hassle-free.
Norway
International Mailer/Box options are available to Norway with full tracking and insurance.
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Shipping is calculated automatically by weight at checkout.
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Orders cannot be combined.
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All orders include full tracking and up to $100 AUD insurance (additional insurance can be purchased at checkout).
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Shipping usually takes between 7 and 10 business days (longer during peak periods).
Norway Customs & Taxes:
Includes 25% Norwegian Import VAT (MVA) and official border clearance handling fees. These are calculated and collected upfront at checkout for smooth, duty-paid delivery directly to your home.