.png)
Shipping Information
Whether you are ordering fabric across Australia or overseas, we pack and dispatch every parcel with care directly from our Craigieburn shop.
Here is everything you need to know about our flat-rate shipping, local pickup, and delivery times
Skip To Your Country
Australia
​
Click & Collect (Free Local Pickup)
Order online and collect your items directly from our Craigieburn shop with zero postage fees. Select 'Click & Collect' at checkout, and we will send you an email as soon as your parcel is packed and ready for pickup during our standard shop opening hours.
​
​
​
Standard Shipping
We offer a $12.95 Flat Rate Postage & Handling charge to anywhere in Australia.
-
Order by 3pm Melbourne time for next business day dispatch
-
​Orders dispatched Tuesday to Friday excluding public holidays.
​
Estimated Delivery times are 3 to 9 business days from the date we dispatch your order for Metro areas. Regional areas may take longer.
​
Express Post
We offer a Flat Rate Express Postage & Handling charge.
Estimated Delivery times are 1 to 3 business days from the date we dispatch your order for Metro areas. Regional areas may take longer.
​
All orders are sent via Australia Post. All orders are tracked.
​
Click and Collect
Order online and collect your order in store and pay no Postage & Handling fees. Collection available during store opening hours.
We love sending our fabrics and original patterns to quilters all over the world. All international orders are packed with care right here in our Craigieburn shop, sent with full tracking, and calculated automatically by weight at checkout so you get the best possible postage rates.
For our International customers, Please note how we sell fabric
​
-
All fabric quantities are metric.
-
We sell in 50cm increments (just over 1/2 yard) for all fabric, except Liberty which is sold in 25cm (just over 1/4 yard) increment's
-
Please select your quantity carefully and read all instructions on the individual fabric page.
-
We can usually put 2.5 metres of fabric in an international mailer for the minimum postage cost.​
International Shipping Instructions
​
-
Enter your country at the checkout and the Shipping & Handling Fee will be shown.
-
Shipping is by weight.
-
Please feel free to email us for an estimate on shipping.
-
All orders have tracking and include up to $100 of insurance.
-
If the parcel is lost only the insured value will be refunded.
-
Additional Insurance can be purchased.​
-
An email will be sent when the order is shipped.
-
If you haven't received a tracking email please use the Contact Us Page to let us know and please ensure you provide the correct email address.
​New Zealand
​International Mailer/Box are available to New Zealand with tracking and insurance options
​
-
Shipping is by weight.
-
Place your items in the cart select your country and the shipping costs will be shown.
-
Shipping starts at $20​
-
Orders cannot be combined.
-
All orders have tracking and include up to $100 of insurance.
-
Additional Insurance for loss can be purchased.
-
Shipping usually takes between 5 and 15 Business days however in peak times this can be longer.
​
We are not responsible for any fees or custom duties that may arise from your order.​
​Canada
International Mailer/Box are available to the Canada with tracking and insurance options
​
-
Shipping is by weight.
-
Place your items in the cart select your country and the shipping costs will be shown. ​
-
Shipping starts at $29​​
-
Orders cannot be combined.
-
All orders have tracking and include up to $100 of insurance.
-
Additional Insurance for loss can be purchased.
-
Shipping usually takes between 6 and 15 Business days however in peak times this can be longer.
​
We are not responsible for any fees or custom duties that may arise from your order.
​
​​
​​If your country is not listed please contact us for a shipping estimate.​​​